Privacy Notice

At Henry's Insurance Agency Inc., we value you as a customer and share your concerns about privacy. We are providing this notice to explain how we treat personal information ("customer information") that is not public. This is information we obtain from you or other sources when we provide you with products and services.

We want you to know that we respect your privacy; and we protect your information.

We do not sell customer information that is nonpublic.

WHAT INFORMATION WE MAY COLLECT

Financial and Insurance related companies choose how they share your personal information. Federal law gives consumers the right to limit this sharing of information. Federal law also requires us to disclose how we collect, share, and protect your personal information.

The types of personal information we collect and share are based on the product or service you have or request. This nonpublic information can include:

  • Social Security Numbers
  • Account balances and payment history
  • Consumer reporting agencies
  • Government agencies
  • Web site useage
  • Application information

    • Much of the information we have about you comes from you. When you perform certain transactions you may give us information such as your name, address, email address, telephone number, family member information,credit/debit card numbers, auto/property ownership and driver license number. These transactions include when you submit an application for insurance, submit a request for products or services that we offer, or submit a request for a quote.

    WHAT DO WE DO WITH YOUR PERSONAL INFORMATION?

    We convey to persons or organizations that provide services on our behalf to keep your information confidential. We also convey to those persons or organizations to use your information only to provide the services we have asked them to perform. We convey to our employees about the need to protect your information. We have established safeguards (these are physical, electronic and procedural) to protect this information.

    We may contact you about products, features, and options in which you have expressed an interest. Without your consent, we may provide your information to persons or organizations in and out of Henry’s Insurance Agency Inc. This would be done as permitted or required by law. We may do this to:

  • Fulfill a transaction
  • Service your account
  • Market our products to you
  • Comply with lawful requests from regulatory and law enforcement authorities

    • These persons or organizations may include:

  • Our affiliated companies
  • Companies that perform services, such as marketing, credit card processing, and performing communication services on our behalf.
  • Other financial institutions with which we have an agreement for the sale of financial products.
  • Insurance companies. This would be done so they could perform their role in an insurance transaction involving you.
  • Independent adjusters
  • A business or businesses that conduct actuarial or research studies.
  • People who request information pursuant to a subpoena or court order.
  • Repair shops, auction houses and towing facilities.

    • Customer Information

    Much of the information that we have about you comes from you. When you perform certain transactions, you may give us information such as your name, address, e-mail address, telephone number, family member information, credit/debit card numbers, auto/property ownership and/or Social Security Number. These transactions include when you submit an application for lending, submit a request for a loan, submit a request for products and services we offer, or submit a request for a quote. We keep information about the types of services you purchase from us and our affiliates. Examples of this include loans, premiums, account balances, and payment history. We may collect information from outside sources such as consumer reporting agencies. The information we collect may include the following:

  • Loss information reports.
  • Motor vehicle reports.
  • Credit reports.
  • Employment History.
    • Protection of Your Customer Information

    We expect any company with whom we share your information to use it only to provide the service we have asked them to perform. Information about you is also available within Henry’s Insurance Agency, Inc. It is available to those people who may need to use it to meet and service the needs of our customers. We communicate the need to protect your information to all employees. We especially communicate this need to people who have access to it. Plus, we have established physical, electronic, and procedural safeguards to protect your information.

    Note that if your relationship with us ends, your information will remain protected. This protection will be provided according to our privacy practices outlined in this notice.

    What Information We Have About You?

    You may request to see, or obtain by mail, the information about you in our records. If you believe that our information is incomplete or inaccurate, you may request that we correct, add to, or delete from the disputed information. To fulfill your request, we may make arrangements to copy and disclose your information to you on our behalf. This may be done with a support organization or a consumer reporting agency. You may also request a more complete description of the entities to which we disclose your information, or the conditions that might warrant such disclosures. Please send any of the requests listed above in writing to

    Henry’s Insurance Agency, Inc.
    Customer Inquiries
    7500 Marlboro Pike
    Suite C
    Forestville, Maryland 20747

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